COVID UPDATE NOVEMBER 2020:

Our updated guidance from the Royal College of Veterinary Surgeons and the British Veterinary Association makes clear that we must continue to operate in  a Covid safe manner. We are here to offer you 24 hour care for your pets. We may have to ask some additional questions when you book to assess the level of clinical need and we cannot let you into the building, but we have put up some gazebo's to keep the worst of the weather off you and we will continue to care for your pets as carefully and respectfully inside the building as you do outside....

REFERRALS: For Ophthalmology, Dentistry, Dermatology or Imaging please call on 01728861289 or email debenhamvets@gmail.com with your client's details to arrange a referral. We are always happy to give advice prior to referral of a case

APPOINTMENTS: please BOOK ONLINE wherever possible - use the "book an appointment online" or "make an appointment" buttons at the top and bottom of our pages. We can offer video or telephone consults where appropriate, but a physical examination gives us a much better picture of your pet's problem and needs

Repeat Prescriptions and Food: please email us at debenhamvets@gmail.com setting out the medication needed, your pet's details and your contact details or use the online form on our "contact" page. We can post them out to you or deliver them in the village if you are shielding. Please allow 48 hours to process your request.

Flea & Worming Treatments: please email us at debenhamvets@gmail.com setting gout which products you need, your pet's details and current weight and your contact details or use the online form on our "contact" page. We can post them out to you or deliver them in the village if you are shielding. please allow 48 hours to process your request.

We are an independent, family owned practice and are fortunate in having such large practice premises which give us lots of space - for car parking, for client waiting and for our team to spread out which enables us to continue to offer in house surgery with our own oxygen generators so that supply is not at risk, CT and ultrasound imaging, laparoscopic spays and more...

Clients are currently restricted from entering the building. When you come to the practice for an appointment, please wait in your car or outside the building and telephone us to let us know that you are here. If you do not have a telephone with you, please knock on the reception door and then move back from the building.We will then assist you with your pet.

Our telephone lines are very busy but you can BOOK APPOINTMENTS ONLINE and email us to order repeat prescriptions, food or flea & worming products. If you call and cannot get through, please bear with us. Do try again or email us. To BOOK ONLINEuse the "book an appointment online" or "make an appointment" buttons at the top and bottom of our pages

 

The measures we have put in place are to try and ensure that we can continue to offer veterinary services. Your pets may need emergency treatment requiring immediate care. If you can help our team to stay well, we can continue to help you and your pets.- Thank you for your help with this.

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Debenham Veterinary Practice

1 Cherry Tree Lane,

Debenham, Stowmarket

Suffolk, IP14 6QT
debenhamvets@gmail.com

 

Tel: 01728 861289

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